Terms & Conditions

Last Updated: September 23, 2026

At Be Part of the Journey, LLC, we approach travel as an art form — one that blends meticulous planning, trusted partnerships, and the genuine intention to design meaningful experiences. While we curate every journey with care, we act as an intermediary between our travelers and a network of exceptional suppliers worldwide. Therefore, all reservations are subject to the booking, payment, and cancellation policies of those suppliers.

1. SMS & TEXT MESSAGING TERMS (A2P 10DLC COMPLIANCE)

Be Part of the Journey, LLC provides travel design, booking services, and travel assistance. By opting in to our SMS service, users can expect to receive text messages regarding travel itineraries, booking confirmations, support updates, and travel promotions.

  • Opt-Out Instructions: You can cancel the SMS service at any time by texting STOP to +1 786 462 1687. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages. If you wish to rejoin, you may opt in again through the original method.

  • Support: Reply HELP for assistance or contact us directly at hola@bpjourney.com.

  • Disclosures:

    • Message and data rates may apply.

    • Message frequency may vary.

    • For privacy questions, please review our Privacy Policy: https://www.bpjourney.com/privacy-policy

    • Carriers are not liable for delayed or undelivered messages.

2. RESPONSIBILITY

Be Part of the Journey is not responsible for any loss, delay, change, or cancellation caused by circumstances beyond our control. These include, but are not limited to, natural events (earthquakes, hurricanes, floods, pandemics, etc.), and situations of force majeure such as wars, accidents, strikes, riots, terrorist acts, or political unrest. We are not liable for issues related to health, documentation, or personal circumstances that may affect your ability to travel. It is the traveler’s responsibility to ensure all travel documents (passports, visas, vaccinations, etc.) are valid and compliant with current regulations, which may change before or during the trip.

3. ABOUT RESERVATIONS

All rates are confirmed by our selected suppliers (hotels, transportation, cruises, airlines, etc.) once the client approves the proposed itinerary and budget. Prices may vary until full payment is made to the suppliers. Should any adjustments occur, the client is responsible for covering such differences.

4. ABOUT CONFIRMATIONS

To confirm reservations, a 50% advance payment is required. Rates are subject to change due to currency fluctuations or local circumstances beyond our control. Final confirmation is received once all corresponding payments have been processed.

5. ABOUT AIR TICKETS

Airfares require 100% advance payment prior to ticket issuance. All fares remain subject to change until issuance. The client is responsible for reviewing and approving, in writing, the routes, times, and rates before tickets are issued. Important notes:

  • Tickets allow changes with penalty, fare difference, and a remission fee.

  • Issuance fee includes flight search, booking, ticketing, monitoring, check-in, and assistance in case of involuntary airline changes.

  • Lowest fares are non-refundable.

  • Promotional business fares (Iberia, Emirates, Qatar, etc.) may not include seat pre-selection or VIP lounge access.

  • For itineraries involving multiple airlines, online check-in or additional purchases (baggage, seats) may not be available on all segments.

  • Seat purchases are non-refundable. In case of flight changes, seat selection may be lost and reassigned based on availability.

  • Separate reservations (different PNRs) are managed independently by airlines; involuntary changes may result in separate reassignments.

  • Unaccompanied minor fees may apply when minors travel in different cabins from their guardians.

  • Separate ticket purchases (on different itineraries) are at the traveler’s risk in case of delays or cancellations.

6. ABOUT BENEFITS

Some of our partner hotels and travel providers offer exclusive benefits to BPJ clients (upgrades, credits, experiences, etc.). These are confirmed on a case-by-case basis and depend on the supplier’s availability and conditions. For a reference of affiliated partners, please visit: www.travellermade.com.

7. ABOUT CHECK INS AND ACCOMMODATION

Hotel check-in typically begins at 3:00 p.m. and check-out around 10:00 a.m. Early check-in and late check-out are subject to hotel availability and may incur additional charges. In some destinations, triple rooms may include two beds, requiring passengers to share. The addition of a third bed is always subject to hotel availability at check-in. Double or matrimonial room preferences will be requested but are not guaranteed until confirmed by the hotel.

8. ABOUT PAYMENTS

Until the final payment is completed, variations in exchange rates may occur and will be reflected in the final invoice. All packages and tailor-made programs are non-refundable. When possible, trips may be postponed under supplier conditions. Any expenses caused by unforeseen events (weather, strikes, political unrest, etc.) must be borne by the traveler. No reimbursement will be made for voluntarily unused services or delays attributable to the passenger.

9. FINAL AGREEMENT

By confirming your trip with Be Part of the Journey, you acknowledge having read and accepted these terms and conditions in full. These constitute the sole and binding agreement regarding the contracted services.